National Health Helpline Toll free Number: 1800-180-1104 (NHP Voice Web)
24x7 Toll free Helpline / Virtual Assistant (Voice Web)for authenticated health information developed by the National Health Portal (NHP): NHP Voice Web
A Voice portal for providing health related information has been created to address queries related to various issues related to health, diseases, lifestyle, First aid, directory services, health programs, policies, laws and guidelines. Users would need to dial a toll free number (1800-180-1104) and speak about the information that they are seeking – e.g, name of the disease. This advanced system is capable of recognizing user voice input and currently the information is available in 5 languages namely English, Hindi, Tamil, Bangla and Gujarati but in future more Indian languages would be covered.
The intent of using telephone technology as a medium to disseminate information is to reach out to masses in remote locations, where there is no Internet access thus, overcoming the barrier of illiteracy. The following objectives are aimed at:
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